Open Road Harley-Davidson®
24 S Rolling Meadows Dr, Fond du Lac, WI 54937

Open Road Harley-Davidson is Hiring!

MOTORCLOTHES CONSULTANT

  • Front-line sales and mastering the CUSTOM Sales Process
  • Handles phone calls timely and professionally
  • Contributes & tracks daily sales goals for MotorClothes
  • Provide excellent customer service internally & externally 
  • Maintain inventory in MotorClothes
  •  Maintain merchandise displays
  • Execute on special events & promotions 
  • Follow-up with customer requests
  • Timely Shipping & Receiving
  • Provide insight on merchandise trends
  • Initiates department markdowns
  • Participates in Customer Path 


Job Description

SERVICE ADVISOR

  • Provide prompt, dependable, high quality, service to internal & external customers
  • Maintain productivity accepting work assignments from Service Manager
  • Request parts for the job as early as possible when needs become known
  • Follow up with Technicians work order status, test riding, and help where needed
  • Work with urgency to notify Service Manager & Customer of additional work needed
  • Keep in constant contact with customers delays throughout the service process
  • Follow up on job completion and maintain quality & organized workflow
  • Maintain HDU Certifications & other required training programs 
  • Deliver motorcycles with high-quality attention to detail
  • Complete a full walk-around of the Bike with customers at drop off & pick up Listen intently to customers so we fix it right the first time. 

Job Description


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Parts CONSULTANT

  • Work as a team in the parts department
  • Practice Inventory control & accuracy 
  • Work with customers in the parts & service dept.
  • Perform shipping and receiving duties daily
  • Work with multiple manufacturers in the Powersports industry
  • Consistently provide outstanding customer service
  • Picking parts for customers and service department 
  • Help customers accessorize their motorcycles
  • Assist the parts team in work order sales
  • Answer phone calls, and special orders 

JOB DESCRIPTION

general merchandise manager

  • Communicate with customers, managing vendor relationships, and inventory levels. 
  • Lead by example with sales, building customer retention, fostering team development, while being results-oriented
  • This role represents the Open Road H-D brand with confidence via industry knowledge, and product knowledge to stay competitive in the market.
  • Front-line sales daily and engaging with customers personally and digitally. 
  • Oversee the E-commerce channel with the Marketing Strategist while using professional communication skills.

Job Description

Interested? Apply online by filling out the form below!

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Or you can stop in-store, or email cover letter and resume to: alana@openroadhd.com

DO YOU WANT A CAREER INSTEAD OF A JOB?

Want to work among a quality-driven team, have fun in your work and feel purpose-driven? Then, apply to become our next team member.

This a great opportunity to enjoy what you do for a living and get paid to do it!

Open Road Harley-Davidson is a quality dealership in Wisconsin and we need fun, hard-working individuals like yourself to come and apply for any one or more of these positions!

TEAM MEMBER Benefits:

  • Medical Insurance/ Employee Wellness Program 
  • Dental/ Vision Care/ 401k 
  • Paid Time Off + Paid Holidays
  • Employee Purchase Programs
  • Company Bonus Opportunities


  • Career Advancements
  • Paid Training Programs
  • Employee Recognition
  • Birthday Celebrations

Experience or not, don’t be afraid to apply, Open Road Harley-Davidson is a dealership built on training their own; you will not be denied simply because you haven’t done it before. So what are you waiting for? Don’t you want the people who wear a suit every day to be jealous of not only what you do for a living, but who you are doing it with?