To our Open Road H-D customers, friends and riding partners:
As we work through these unforeseen times together, our top priority is for the safety of our employees, customers and riding partners. Wisconsin Governor Tony Evers has issued a Safer-at-Home Order that takes effect today, Wednesday, March 25th at 8am in an effort to limit the spread of COVID-19. The length of this emergency order will be in effect until April 24th.
With that said, for the safety of our team and riding community, and on the order of Governor Evers, we have suspended all retail and service department operations until further notice.
What does this mean for your motorcycle in our place of business and/or any special orders placed for parts/accessories/motor clothes?
We will suspend all our customer-facing activities during the closure, but the department cell phones will be answered as much as possible during the closure from our homes. We will answer as many emails, texts and phone calls as possible, but we ask for your patience. We appreciate our loyal customers and know that we will do what we can to accommodate you.
In the event you have a motorcycle stored with us, please give us an email, text or call and, we will make arrangements for pick up by Saturday, March 28th. We will do our best to accommodate you by this Saturday. No worries in the event you’re not ready for bike storage pick-up, we can connect with you when we re-open.
For your convenience, we would like to outline the various methods for contacting us during the closure:
Sales department: email: firstname.lastname@example.org, or text: (920) 517-8378
Parts & accessories department: email: email@example.com, or text (920) 273-9901
Motorclothes department: email: firstname.lastname@example.org, or text: (920) 273-9901
Service department: email: email@example.com, or text: (920) 539-5871
Shop online: https://shop.openroadhd.com/
We will continue to provide updates to you as the situation evolves via our website and Facebook; in the interim, please be safe and practice social distancing.
We live in the greatest country in the world and we will get through this, together!
Pete, Lori and the entire Open Road H-D Team